Frequently asked questions
Returns and Exchanges
ORIGINAL ARTWORK: All sales of original artwork are final. Orders canceled within the first 24 hours will incur a 20% restocking & re-marketing fee. Returns or exchanges of original work are not available except for in the most extreme situations.
PRINTS AND NON-ORIGINAL PRODUCTS: You may cancel your order within the first 24 hours. After 24 hours a 20% restocking fee will be applied. Returns and exchanges are handled on a case by case basis. Paperglee is not liable for any mishandling or failed delivery by the shipping service.
If you have any concerns, please CONTACT me directly within 7 days of receiving your order.
Will you copy a piece of art that has previously sold?
No—trying to duplicate a painting never really works out. The client is inevitably disappointed (because it's pretty impossible to get it exactly right), and it is not very much fun for me to do something over again.
I will consider a commissioned project using the same mood/style/colors of a previous piece. But it will NOT be an exact duplicate.
Do you currently take commissions?
I am currently accepting a limited number of commissioned projects…
Visit my Commissions page for more information about the process and pricing, and to begin your project.
Do you sell and ship internationally?
I haven’t yet, but please CONTACT me and we can discuss it!
Can I visit your studio?
My studio is in my home, so it is not open to the public. Please enjoy the pictures I’ve shared here and on Instagram!